Minicase List
Chapter 1 - Minicase 1: Dartmouth College Goes Wireless
Chapter 1 - Minicase 2: Voice-Based 511 Traveler Information Line
Chapter 2 - Minicase 1: E-Commerce Supports Field Employees at Mabelline
Chapter 2 - Minicase 2: Two Faces of J.C. Penney
Chapter 3 - Minicase 1: Net Readiness at Cisco Systems
Chapter 3 - Minicase 2: Aeronautica Civil: Achieving Competitive Advantage in a Noncompetitive Industry
Chapter 4 - Minicase 1: How General Motors Is Collaborating Online
Chapter 4 - Minicase 2: Cisco Systems Pioneer E-Learning
Chapter 5 - Minicase 1: FreeMarkets.com
Chapter 5 - Minicase 2: Marketing Dining Certificates Online
Chapter 6 - Minicase 1: Hertz Goes Wireless
Chapter 6 - Minicase 2: Washington Township Fire Department Goes Wireless
Chapter 7 - Minicase 1: Dollar General Uses Integrated Software
Chapter 7 - Minicase 2: QVC Moving CRM from TV to the Web
Chapter 8 - Minicase 1: Quantum Corporation Streamlined Its Supply Chain
Chapter 8 - Minicase 2: Green Mountain Coffee Roasters Integrates Electronic Commerce and Supply Chain Management
Chapter 9 - Minicase 1: Oregon Geographic Information System Plan
Chapter 9 - Minicase 2: Scenario Planning at National City Bank Aligns IT with Business Planning
Chapter 10 - Minicase 1: Daimler Chrysler EBOKs with Knowledge Management
Chapter 10 - Minicase 2: Chevron’s Knowledge Management Initiatives Cook with Gas
Chapter 11 - Minicase 1: Precision Buying, Merchandising, and Marketing at Sears
Chapter 11 - Minicase 2: Geographical Information System at Dallas Area Rapid Transit
Chapter 12 - Minicase 1: A DSS Reshapes the Railway in the Netherlands
Chapter 12 - Minicase 2: Gate Assignment Display Systems
Chapter 13 - Minicase 1: Intranets: Invest First, Analyze Later?
Chapter 13 - Minicase 2: Outsourcing Its IT, Kone Is Focusing on Its Core Competencies
Chapter 14 - Minicase 1: Do or Die
Chapter 14 - Minicase 2: Implementing SAP R/3 at the University of Nebraska
Chapter 15 - Minicase 1: Putting IT to Work at Home Depot
Chapter 15 - Minicase 2: Managing Security
Chapter 16 - Minicase 1: The Australian Fishing Community
Chapter 16 - Minicase 2: American Stock Exchanges Seeks Wireless Trades