Chapter 1 - Minicase 2

Voice-Based 511 Traveler Information Line

  1. Enter tellme.com and find more information about this case. Summarize the benefits to the users.

    Some of the benefits of tellme.com include touch free directory portals for governments, access to real-time traffic and road conditions, and personal and consumer web services.

  2. What is the role of tellme.com? What Internet technology is used?

    Tellme.com combines the Internet and telecommunications to provide a Voice Application Network, using XML and TCP/IP. Tellme consolidates information for redistribution through voice commands to the public.

  3. Can this application be classified as m-commerce? As l-commerce? Why or why not?

    These applications are both m-commerce and l-commerce. Designed for use by people “on the go”, this system is aimed at the population of cell phone users, rather than ground phone lines. Additionally, since it is a GPS/transportation company, it can delivery location-based information to the user.